In this video, I dive into one of the most common sources of relational frustration: feeling like you just can’t get through to someone. Whether it’s a partner, colleague, teen, or friend, it’s easy to assume they’re being difficult , when really, they’re just processing the world in a completely different way.

I’ll show you how recognizing one another’s personal process through a strengths-based lens can instantly shift the dynamic. When you stop trying to make them do things your way, and start understanding how they operate, communication gets clearer and relationships get stronger.